Customer Service

  • How to Order

    Choose your location to learn where you can purchase Docking Drawer products around the world. United States Buy Directly from Docking Drawer No account needed since Docking Drawer does not offer payment terms. You can place an order directly in 3 ways - Call us at (530) 205-3625 Visit the D...
  • Exchanges & Returns

    Docking Drawer wants you to be happy with your order. If for some reason an outlet you purchased from Docking Drawer needs to be exchanged to another outlet series or size, Docking Drawer will happily accept exchanges and returns within 30 days of your purchase date. Make an Exchange An exchang...
  • Distributors - Setting up an Account with Docking Drawer

    Electrical Distributors seeking to set up an account with Docking Drawer is easy. Establish NET 30 Terms - To purchase on terms, complete our credit application or submit your standard credit application and to ap@dockingdrawer.com. Request your Preferred Price List - Contact sales@dockingdrawer...
  • Leviton Outlets Part Numbers Cross Reference Chart

    Leviton Outlets Cross Reference ChartCharging OutletsLeviton Part Number:T5632-ETamper ResistantUSB-AAC: 3 amps @ 120 VAC USB: 3 amps @ 5 VDCUsed with Docking Drawer part numbers:0290-300000290-301000290-30400Leviton Part Number:T5632-WTamper ResistantUSB-AAC: 3 amps @ 120 VAC USB: 3 amps @ 5 VDC...
  • Order a Replacement Cover Plate

    How to Order a Replacement Cover PlateReplacement cover plates can be ordered directly from our website here:Order NowWhat Size Cover Plate Do I Need to Order?Find Your Cover Plate SizeRather talk to an outlet expert? Call us at (530) 205-3625
  • Order Notifications and Tracking Orders

    Order Notifications and Tracking OrdersAfter an order is placed, there are 2 ways to track your order.1. Email NotificationsAfter an order is placed, you will receive the following emails -Order ConfirmationShipment Confirmation with Tracking NumbersDelivery Confirmation2. Log into your AccountYo...
  • Payment Methods

    Payment MethodsDocking Drawer accepts the following payments methods -Credit CardsVisaMastercardAmerican ExpressDiscoverAccelerated CheckoutsShopify PayApple PayGoogle PayBuy Now Pay LaterPay in 4 installments with KlarnaWire TransfersCall for SWIFT number and routing detailsChecksMake checks pay...
  • Shipping Services

    Shipping Services All orders placed by 12:00 pm PST, typically will ship the same day. Shipping in the United States Docking Drawer fulfills orders every day from San Ramon, CA to the United States using the following services: UPS Ground 2nd Day Air Next Day Air UPS Ground average delivery ...
  • Trade Program

    Docking Drawer Trade ProgramOur trade program is open to Architects, cabinet makers, contractors, designers, electricians, millworks and other trade professionals. Here is the best way to get started including Docking Drawer solutions in your projects -Request a Trade Price List or Discount Code ...
  • Will Call Policy

    Will Call PolicyDocking Drawer is happy to support local customers seeking to pick up orders at the office. In order to do so, the following must occur -Docking Drawer will enter the order. When order is entered, the shipping address must be the Docking Drawer address so that local taxes can be c...
  • Docking Drawer COVID-19 Update

    With all the news in the world today, we wanted to share how Docking Drawer is doing with our customers. We hope that you and your families are healthy and safe and it's our goal to keep our families healthy and safe as well. For us, now and for the foreseeable, it’s business as usual. Almost a...
  • Docking Drawer Tax Exemption Program FAQs

    What is the Docking Drawer Tax Exempt Customer Program? The Tax Exempt Customer Program is designed to allow those with tax-exempt status to quickly and easily purchase eligible products or services at DockingDrawer.com. How do I apply for a Tax Exempt Customer Account? All customers wishing to ...
  • Showroom Mockup Offer - 50% off your next order!

    Docking Drawer Mockup Offer Rather talk to an outlet expert? Call us at (530) 205-3625